Hi everyone 👋
This week’s Apprenticeship Development focus is Giving and Receiving Feedback 💬.
Feedback is a normal part of learning and working. Whether you’re in an office, a salon, a school or on a construction siter, being able to give feedback clearly – and receive it confidently – will help you grow in your role and strengthen your working relationships 💪.
⭐ What good feedback looks like
- Be specific – focus on the behaviour or action, not the person 🎯
- Be timely – give feedback close to the event so it’s fresh and useful ⏱️
- Be constructive – aim to help, not criticise 🛠️
- Be balanced – highlight what went well as well as what could improve ⚖️
⭐ How to receive feedback well
- Listen fully – avoid interrupting or becoming defensive 👂
- Ask clarifying questions – make sure you understand the point being made ❓
- Reflect before responding – take a moment to think before reacting 🤔
- Focus on improvement – feedback is about growth, not judgement 🌱
📱 If you mostly work on site or communicate via phone
- Keep feedback short and clear – one or two points is enough 📏
- Use simple language and avoid long explanations 🧱
- If giving feedback by message, check tone and avoid anything that could sound blunt
- If receiving feedback verbally, jot down a quick note so you remember the key points
🖥️ If you’re office‑based
- Use structured feedback (e.g., “What went well / Even better if”) 📂
- Follow up with a short email if needed to confirm actions ✉️
- Offer feedback regularly, not just when something goes wrong 🔄
🎯 Call to Action
Take a moment this week to reflect on recent feedback you’ve given or received.
Identify one thing you could do to make your feedback clearer, more confident, or more constructive 💡.
If you’d like support with feedback conversations, please speak with your Coach 🤝.
Have a great week!
From the Activate Apprenticeships Team
