The Higher Development Award (HDA) is a fully funded, multi-level personal and professional development programme that builds confidence, leadership, functional skills and career progression routes for clinical and non‑clinical support staff across health and social care settings.
About The Higher Development Award
For staff: If you’re looking to develop your team leading skills to manage a team effectively, this NCFE Certificate in the Principles of Team Leading Level 2 will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team’s performance, and how to motivate team members to get the very best out of them. You’ll learn how to manage conflict within teams, how to handle dissatisfied customers and how to become the best mentor possible.
For employers: This full-funded course is delivered online, giving your staff the ability to manage their workloads effectively to deliver service improvements to your organisation.
Who is it for?
The Higher Development Award is a multi-professional, personal
development programme for staff—who are both clinical, in a frontline
carer or healthcare support worker role or non-clinical such as for
business and administration roles working in primary care, social
care, acute trusts, and community services across Buckinghamshire,
Oxfordshire, West Berkshire and Surrey Heartlands ICS.
Qualification
Upon completion, students will receive a nationally recognised Level 2 certificate in Principles of Team Leading awarded by the NCFE.
Course areas
- Principles of Team Leading
- Understand Business
- How to Communicate Work-Related Information
- How to Deliver Customer Service and Resolve Problems
- How to Develop Working Relationships with Colleagues
- Health and Safety in the Workplace
- Introduction to Coaching
- Understand Personal Development
Want to know more?
Book onto one of the upcoming webinars
Can’t make the live sessions? Watch this recording of the January webinar.